Maglock Gear – Shipping Policy

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Shipping Policy

At Maglock Gear, we ship fast and smart—because waiting isn’t your thing, and gear should never slow you down.

We do everything in our power to make sure your order arrives on time and in top form. Here’s how we roll:

Processing Time

Orders are processed within 2 business days (excluding weekends and public holidays). Once packed and scanned, you’ll get a tracking number straight to your inbox.

Delivery Estimates

Standard Shipping: 7–12 business days
These are estimated timeframes and not guaranteed. Delivery speed can vary depending on your location, customs, or carrier performance.

Customs & Import Duties

If your order is shipping internationally, please note:
- You may be responsible for customs duties, taxes, or import fees
- These charges are not included in your checkout total
- Delays due to customs clearance are outside our control

Address Responsibility

You’re responsible for entering the correct and complete shipping address at checkout.

Maglock Gear is not liable for:
- Parcels delivered to the wrong address due to input error
- Delays caused by incorrect or incomplete shipping information
- Lost or stolen parcels after delivery is confirmed by the courier

If a parcel is returned due to incorrect address, additional shipping charges may apply to resend it.

Delivery Conditions

Our delivery partners may leave your parcel in a secure location if no one is home. If that’s not suitable, consider shipping to a work address or PO box (if supported in your area).

Delays Outside Our Control

Sometimes things don’t go as planned. Delays may occur due to:
- Extreme weather
- Customs inspections
- Courier strikes
- Peak holiday seasons
- Global disruptions (e.g., pandemics)

We’ll always do our best to help track the issue and keep you updated.

Questions?

If you’re wondering where your gear is or need help with tracking, contact us at:
info@maglockgear.com

Maglock Gear
We ship with purpose. You train with power.